Whilhelmina Eveleens has been a godsend when it has come to dealing with our claim, she has always made us feel like she is doing the best for us and has kept us well informed throughout our experience. I would highly recommend her and her team to help with anyone wanting to change insurance companies. Thank you again for everything you have done for us.
From day one our insurance adviser Wilhelmina Eveleens has provided outstanding professional service to us both. Eight years ago, I was diagnosed with cancer. Devasted, we rang Wilhelmina asking for her advice and help with insurance claims etc. She went above and beyond with this, allowing me to complete my treatment and recover with less stress. Over the years she has become our go to person, supporting us in a calm professional manner. What would we do without our Wilhelmina! She is 100% amazing with the service she has supplied to our family over the years and we can’t thank her enough!! Joan Osborn.
It's great to have them around when you need. Reliable, trustworthy and definitely will be there if and when you really need them to dot the i's and cross the t's. Helped us with our provider which got us to the best outcome we hoped to achieved.
I found Mark and Amie at Insurance Base extremely helpful, professional and efficient.
Lynette Walker is warm, caring, honest and thorough. She is super professional yet personable and relatable and has your absolute best interests in mind. She made us feel at ease immediately and we knew we had the right insurance broker looking after all our needs. Thankyou Lynette! Katie and Brett Holmes
Wilhemina and the Insurance Base team are a key and crucial part of our business. They have totally demystified our personal and business protection insurances and mitigated our risk with ease and professionalism. We used to worry whether we were under or over insured and now that we have engaged Insurance Base - we have peace of mind, efficient pricing and totally fit-for-purpose cover; with Wilhelmina as a key member of the 'front row' in our business!
Jane Smith Newhaven Farms
Great team and super helpful in sorting out a complicated insurance issue for me and my husband recently. Highly recommend the guys at Insurance Base!
Jason and his staff have always gone the extra mile. They make the effort to remember our names (and our children's names), and begin every conversation with questions unrelated to insurance, which has ensured a good rapport is established between us. Jason helped us understand the gaps in our existing insurance policy and explained the different aspects of competing policies. He translated the industry jargon into layman's terms, which made us feel confident going forward. I highly recommend Jason and his team
Just wanted to say thank you. Fiona and I really appreciate you taking over our life and risk insurance policies. We really valued you taking the time to go through all the cover with us, especially identifying a policy that we no longer needed. It is nice to have someone looking after our best interests, and paying less is always a bonus!
From a business perspective, we have been really impressed with how you have looked after a number of our clients and in many cases reduced their ACC premiums while providing a better level of cover.
We look forward to you helping more of our clients
Jason has helped me and my wife Bronwyn with our insurance needs for several years. Like most people, insurance is a bit of a nuisance. But Jason’s advice has been invaluable and he actually reduced our premiums with better cover. I have recommended several of our clients talk with Jason because I know they’ll get what they need not what the salesman wants to sell them!
Tony & Bronwyn
Jatin, I really want to say that I appreciated your phone call the other day. I know that you are under no obligation to help us with subsidies, or share personal information about yourself (businesses you own/ sold etc). But it helped me a great deal. Anyway, we´ve gone over your latest quote and we are happy with that. We´ve had a big talk about it, and agree that this is about where we need to be. Being self employed means we have to protect ourselves and our income- if this means we have to prioritize this over other expenses then that might just be a part of going self employed.
Steve & Mel
I have known Jason for a number of years now. He came highly recommended to us. I have found him exemplary in his dealings with me. He always does what he proposes to do. He is always honest and open about any business dealings. He is very acknowledgeable in his field and has given us very good advice on ACC and Insurance products. Jason and his staff have been amazing in supporting my through a claim period. I have no hesitation recommending him.
“’I just want to say a BIG THANK YOU Lynette!!! For meeting up with me yesterday, you had all the information for me without me having to ask all the questions. You really made me feel at ease and confident that I have made the right choice for me and my family by staying with our life insurance provider. Thank you again”
I can’t believe how awesome our experience has been dealing with Jason and Amie. Everything has gone so well and they always keep in touch to see how we are.
Scott & Jo
“We recently had an insurance review with Jatin, where he picked up on a possible insurance claim that we had not considered. Due to his thorough diligence and expertise, the claim was submitted and accepted, despite being five years after the original event. Jatin is approachable, friendly and knowledgeable and we are very happy to recommend him as an adviser.”
In my experience, Jason has been extremely responsive and easy to deal with. My insurance needs were convoluted and complex and Jason ‘steadied the ship’ and ensured there was minimal work on my side – instead fighting the battle on my behalf to get the best deal. I appreciate and can only recommend his work and that of his team.
We sincerely thank Steve for his support he has given us in the past 9 months.
In January 2015 Neil was taken to Hospital with Abdominal pain which was a suspected
appendicitis. Emergency surgery followed but it was not an appendicitis but a Cancerous
tumour in the Bowel was discovered and removed. This was followed with 8 months of
Our world changed from that moment onward, and we were numb from this devastating
news. We realised Neil would not be back to work any time soon.... in fact it was 9 months
before he returned to work. We own a small engineering company & Neil was the key
person running our business.
Having Medical health insurance, Income Protection and Business Key Person insurance –
this was the best protection Steve could have advised us to cover ourselves for.
Knowing we were financially protected, Neil could stop worrying about the business and
concentrate on getting well.
Steve really took the stress away from us when it came to all the forms that had to be
lodged for the claim process. He was constantly in touch with us every few weeks in a
supportive role and really demonstrated he cared.
Once again, thank you so very much for all your help, support and advice
Neil & Debbie
Quality Rental Management Ltd
We have found Jason Hennessey to be very valuable for our business and life insurance policies He helped us to restructure our insurance policies in such a way that it cost us LESS money for a more comprehensive cover.
We were paying for policies that were not relevant to our business. We would like to personally thank you Jason for helping us, we found your overall service and follow up service to be friendly, simple to understand and excellent. We highly recommend Jason.